CHC43015 Certificate IV in AgeING SUPPORT

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the

development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


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Occupational titles may include:
  • Residential care worker
  • Personal Care Giver
  • Support worker (Community Services)
  • Personal care assistant
  • Care supervisor
  • Care supervisor /  team leader
  • Personal care worker


In order to gain the certificate, 18 units must be completed for this qualification, 15 compulsory units and 3 elective units.

This course is delivered via blended model, predominately offered using electronic based delivery;

  • Online delivery
  • One day per week workshops with trainer 9.00-12.00 Thursdays
  • Vocational placement of 120 hours.


All learners will be offered the opportunity for Recognition of Prior Learning (RPL) assessment, who consider that they have and can successfully demonstrate that they have acquired through formal, non-formal and informal learning the required knowledge and skills specified in the training package. 

Learners may apply to have their knowledge and skills assessed via the RPL process and will be required to complete a RPL Application and the relevant RPL Assessment Kit.

Course Structure – CHC43015 Certificate IV in Ageing Support

Unit Code

Unit Name


Facilitate the interests and rights of clients


Facilitate the empowerment of older people


Coordinate services for older people


Implement interventions with older people at risk


Provide support to people living with dementia


Facilitate individual service planning and delivery


Meet personal support needs


Support independence and wellbeing


Support relationships with carers and families


Work with diverse people


Manage legal and ethical compliance


Deliver care services using a palliative approach


Develop and maintain networks and collaborative partnerships


Recognise healthy body systems


Follow safe work practices for direct client care


Implement falls prevention strategies


Maintain a high standard of service


Use communication to build relationships

# To receive an award for this qualification Students are required to complete all units listed above as competent and meet the requirements of the 120 hours of vocational placement within a period of 12 months.

Students will be provided with all the learner and assessment guides for each unit of competency required to complete the course.


The target learner is typically a Existing worker in the Aged Care, or Home Care Industry. The target learner’s entry requirements for this course must:

  • be over 15 years of age, whom have finished or left secondary school
  • hold a CHC33015 Certificate III in Individual support (or superseded qualification)
  • be an existing worker in the Aged Care Industry
  • undertake a National Police Check without a notable offence being listed
  • ability to undertake vocational placement, which includes manual handling
  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator questionnaire
  • have technological skills to undertake computer/online work and have
  • access to a computer and software with the following minimum specifications
  1. Microsoft Windows XP, or later, or Mac OS X or above
  2. Microsoft Office or equivalent
  3. Adobe Acrobat Reader
  4. Adobe Flash Player
  5. Up to date internet browser


  • Photo Identification (Drivers Licence or Passport)
  • All Completed forms from the enrolment pack
  • Unique Student Identification Number (USI)
  • National Police Check Certificate (Required before Vocational Placement can commence). (DP Training can process an application on your behalf - additional fee charged for the police check $49.90)
  • Completed Language, Literacy and Numeracy (LLN) documentation
  • Transport to and from Vocational Placement Host Facility/Organisation
  • Ability to complete 120 hours as Vocational Placement


Vocational placement is structured workplace learning; a vocational placement student log book is developed to support you to meet the requirements of all tasks to be completed during your placement. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained in the classroom to a practical level in a workplace environment. This practical approach to learning will prepare students to ease into 120 hours of on the job training required to gain the qualification


  • Cairns/Atherton
  • Sunshine Coast
  • Brisbane
  • Gold Coast


*Full Fee for Service Program Fee: $2850  
*Fee for Service Assessment ONLY (RPL): $1500  
Funded via Investing in Skills – Higher Level Skills Funding, a Queensland Government Initiative
Please refer to and for student contribution fees -
**Concessional co-contribution fee - $49; or Non-concessional co-contribution fee - $69  


*For full fee and fee for service Assessment ONLY (RPL) deposit and payment options, please refer to Fees
policy and procedure in Student handbook –
**For co-contribution eligibility and payment requirements, please refer to Fees policy and procedure in
Student handbook -


Or Funded via Investing in Skills – Higher Level Skills Funding, a Queensland Government Initiative

The Higher Level Skills Program aims to assist individuals to gain the higher level skills required to secure employment or career advancement in a priority industry, or to transition to university.

Call DP Training to check if you meet the eligibility criteria, the student contribution fee # can be as little as $49 for a concession card holder or $69 for non-concession enrolment. See HLS Fact Sheet here....

For further information regarding DP Trainings policy & procedures please refer to our student handbook.